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Assistant Manager - Ponders End

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Role area:
Shops
Contract type:
Full Time
Location:
Ponders End
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Role Title: Assistant Manager, (Full Time, 40 hours per week)

Team: Operations

Department: UK Retail

Reporting Relationship: Shop Manager

Location:

Assistant Managers, who they are:

We bring excitement to life. Our aim is to be a world-class betting and gaming business, trusted by our customers, colleagues and partners. We lead the market through innovation, offer best-in-class and personalised gambling experiences, provide entertainment and safe, responsible gambling experience. Our Assistant Managers are at the core to making this happen.

You will be fully accountable for the Shop and the Shop team in the absence of the Shop Manager, taking on full Duty Management responsibility for opening, closing, managing and supervising the team. Our Assistant Managers create a fun environment and delight our customers, while delivering high profits. They ensure that the experience for every customer is just what they want.

What they do

Our Assistant Managers…

  • Deliver outstanding levels of customer service
  • Floor walk and greet customers
  • Meet the shop’s monthly targets
  • Grow local market share by targeting new betting and gaming customers
  • Deliver success on key products and initiatives including multi-channel
  • Ensure the shop remains fully compliant

How they do it

Our Assistant Managers…

  • Are continuously striving to be ahead of the game and achieve more for our customers
  • Have excellent communication and listening skills, which is essential in ensuring a successful shop, from working with their team, coaching them on the go, clearly explaining the rules, to sharing knowledge and experience
  • Take pride in playing by the rules, act as a role model and are hands on when it comes to completing tasks
  • Thrive in changing situations and continually adapting at pace in order to drive better performance of the shop and shop colleagues
  • Celebrate success collectively and share rewards fairly with their colleagues

If you think you have the skills and behaviours required for this role, then apply for a job with Paddy Power today!