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Retail Betting Assistant - Gorey Co Wexford

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Role area:
Shops
Contract type:
Part Time
Location:
Gorey
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Role Title: Retail Betting Assistant (24 Hours)

Team: Retail Operations

Department: Irish Retail

Reporting Relationship: Shop Manager

Location: Ireland

Who They Are:

We lead the market through innovation, offer best-in-class and personalised gambling experiences, provide entertainment and a safe responsible gambling experience. Our Retail Betting Assistants are at the core to making this happen.

They are the first point of contact with our customers; responsible for meeting, greeting and providing them with the “best in-class and personalised” customer service. They will be on hand to help by answering questions, demonstrating product knowledge and taking bets.

What do they do: Our Retail Betting Assistants …

  • Welcome customers and visitors into the shop.
  • Handle cash quickly, accurately and responsibly.
  • Floor walk and greet customers.
  • Promote products and services.
  • Provide a friendly and efficient service so as to encourage repeat business.
  • Ensure they remain fully compliant with all company policies and procedures at all times.

How do they do it: Our Retail Betting Assistants …

  • Are proactive, ambitious and focussed on their shop’s goals and objectives. They grab opportunities with energy and drive, and can be counted on to ‘get stuff done’.
  • Live to meet and exceed their customers’ expectations. It’s what makes their shop successful and their job enjoyable.
  • Have excellent communication and listening skills, which is essential in ensuring a successful shop
  • Treat customers and colleagues with respect
  • Embrace change with curiosity and an eagerness to learn new initiatives and products
  • Remain curious and always learn from their mistakes in order to deliver “best in-class” customer experience.

Essential Skills & Experience:

  • Minimum one year cash handling and customer service experience
  • Strong knowledge of sport
  • Excellent verbal communication
  • Team Player
  • Strong Computer & Numeracy Skills
  • Flexible approach to working hours

If you think you have the skills and behaviours required for this role, then apply for a job today with us!

Equal Opportunities Employer & Supports Workforce Diversity