Retail

If you’ve heard of Paddy Power you’ll know that we occasionally like to speak tongue-in-cheek.

On this, though, we’re entirely serious: we’re completely reinventing the betting shop, and we’re on the look-out for more excellent people who can help make our retail business provide customers with the entertainment and value they deserve.

What we do

Walk into any one of our 500 shops in Ireland or the UK and you’ll find yourself in an interactive, media rich environment where entertaining the customer is the bread and butter of talented and professional Paddy Power retail people. We pull in the punters because we offer something no other bookmaker does – a fantastic entertainment experience. Our shops are light, bright, full of interactive media, and staffed by some of the nicest and most knowledgeable people on the planet, dedicated to exceptional customer service.

Every Paddy Power betting shop is dedicated to giving customers an entertaining and fair betting experience, where market-leading offers like Money-Back Specials and Justice Payouts are part of an overall commitment to great value.

Compared to our competitors, we have better technology, better shop designs, and greater opportunities to bet and play.

Our people, too, are better trained, better prepared, and better looking (we think so, anyway).

There are many reasons why customers in Ireland and the UK consistently rate us higher than other retail betting brands – and you’ll see, and meet, plenty of them as soon as you step inside. This kind of service gets results – Paddy Power is the largest bookmaking retailer in Ireland and one of the fastest growing retail businesses in the UK.

As you probably know, we like a bit of mischief from time to time – but we take our responsibility to customers very seriously indeed. As a potential new member of our retail business you should possess a natural flair for customer service, a passion for sports and current affairs, and commercial knowledge gained within a similar retail environment. You also need to like hard work and a good laugh. Does this sound like you? If so, read on for some of roles you could play in bringing Paddy Power’s unique brand of entertainment to our customers…

Ah, the big boss, the head honcho, the commander-in-chief of the betting shop brief… as a Shop Manager within Paddy Power you will be in charge of the daily running of shop operations, using your proven retail abilities to run a tight ship whilst ensuring that your team are focused on meeting our customers’ needs. You will manage all paperwork and administration, office, and shop supplies, and provide a shop environment that is clean, safe, and welcoming – but only to customers 18 years and over.  

You’re the rock upon whom the Shop Manager relies. You’ll work together to ensure the smooth running of the shop and that your team have the right tools and knowledge to do their job: creating an entertaining environment for our customers. 

You are the ambassador of the business, the face of Paddy Power… and you work hard to ensure that customers’ needs are met every day, creating a safe and fun atmosphere for everyone. You should have a passion for sports, entertainment and gaming, or at the very least a passion to learn about them! You will take bets, pay out winnings and advise and guide customers on any queries or questions they might have. You should ideally have good mathematical skills and the ability to work with pace and accuracy whilst being personable, professional and, most of all, a good laugh…

You might also want to think about a role in our Dublin  or London HQs, where Retail Operations, Marketing, Property, HR and IT all work together to keep the Paddy Power show on the road.