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Having a good experience at paddypower.com doesn't happen by accident. Funny advertising and a nice website need to be underpinned with a great service.
Services

Paddy Power Sportsbook, Poker, Casino, Games and Bingo share a number of critical services. Online Operations is the part of the business that takes responsibility for these services.

They vary hugely from Customer Data Protection to Responsible Gaming but the three key areas are Customer Service, Payment Processing and Fraud prevention.

Customer Service has developed from the days of simple phone support at paddypower.com. Online chat is now our most popular form of contact, you can make an appointment for us to call you and email us without needing to log into your email account. We can even find you when you’re having problems on our site and offer you support.

Millions of Euro comes in to and goes out of Paddy Power accounts every day. It’s our responsibility to make sure any customer who wants to transact on paddypower.com can.  Want to use your PayPal account? Want to transfer funds directly from your bank account? Want to get your money back in hard cash? It’s our job to let you do just that.
Fraud Security

Internet fraud costs online businesses like ours billions every year. It’s the responsibility of the Online Operations team to ensure paddypower.com is kept fraud free. Working with some of the most cutting edge anti-fraud technology allows us to do that.

Because of our position we get great insight into the business and how it operates. We get to work with every team within the company and are fully immersed in the development and innovation that makes Paddy Power so successful.